SkillTrack — Case Study
Clinical tracking & performance management built for EMS.
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Showing SkillTrack log-in screen on desktop
Challenge
The initial Minimum Viable Product (MVP) suffered from an underdeveloped UI/UX, broken user journeys, and a complete absence of cohesive visual communication, resulting in high friction for users.
Role
Conducted comprehensive user research to map and optimize end-to-end user journeys, implementing modern design best practices to simplify complex workflows and streamline task completion.